211 Answers, Please!

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The Hypothermia Alert will be ACTIVATED tonight, December 9, 2021 at 7 pm to December 10, 2021 at 7 am.
 If you or someone you know needs shelter, call 1-800-535-7252 or 311. Click here for more information.
Effective Nov 19, 2021: SNAP/TANF/POWER/GAC recertifications, SNAP Mid-Certifications/Interim Contacts, and Alliance and ICP Renewal due October, November, and December 2021 have either been waived or extended. Click here for more details.

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Contact 211 Answers, Please!

photo of dhs answers please headquarter building

By Mail

211 Answers Please
Department of Human Services
64 New York Avenue NE
Washington, DC 20002

By Phone

Phone: (202) 463-6211
Fax: (202) 671-2506

Service Providers (202) 673-3423  
Social Services Information and Referrals  (202) INFO 211 

By Web

Email:       [email protected]
Website: or conduct an Online Health and Human Social Service Search

Office Hours

9:00 am to 5:00 pm
Monday through Friday, except District holidays