Sorry, you need to enable JavaScript to visit this website.


211 Answers, Please!

DC Agency Top Menu

-A +A
Bookmark and Share

About 211 Answers, Please!

The 211 Answers, Please! program links District residents with essential human needs for food, shelter, financial assistance, and healthcare.

Access information 24-hours a day, seven days a week, by dialing our 211 Answers, Please! call center at (202) 463-6211 or using our online database.

Community Resource Advisors answer the hotline and provide:

  • confidential telephone support,
  • crisis intervention,
  • referral assistance
  • detailed program information such as eligibility criteria, hours of operation, intake procedure, and other prerequisites, and a 
  • direct link to health and human social service support 

Answers, Please! also provides assistance in 140 languages on its multilingual language line.

Note: On May 1, 2015, the 211 Answers, Please! search engine discontinued its support for Internet Explorer (IE) versions 6, 7 and 8. Please use Internet Explorer (IE) version 9 or above or another browser such as Mozilla Firefox, Google Chrome, or Opera.

AIRS logo

211 Answers, Please! is a member of the Alliance of Information and Referral Systems (AIRS) - a credentialing authority operating an Accreditation Program that measures an organization’s ability to meet the AIRS Standards, and a Certification Program that evaluates the competence of Information and Referral practitioners.


DC government logo (flag)

Department of Human Services
64 New York Avenue, NE, 6th Floor
Washington, DC 20002  (202) 671-4200