211 Answers, Please!

DC Agency Top Menu

The Hypothermia Alert will be ACTIVATED November 24, 2021 at 7 pm.
If you or someone you know needs shelter, call 1-800-535-7252 or 311. Click here for more information.
Read Mayor Bowser’s Presentation on DC’s COVID-19 Situational Update: September 20


Answers for Residents


  • Anonymous and confidential
  • 24/7 access 
  • Crisis intervention and referrals 
  • Eligibility and application information
  • Assistance in 140 different languages

Learn More >

Get Answers Now!

Find out about how Answers, Please! can help you find services and resources in DC.

Answers for Service Providers

Find out:

  • If your Agency / Organization can participate
  • How to Submit a Request to Add Your Services
  • How to Update your Service Information


Answers, Please!

photo of woman on headset phone

The 211 Answers, Please! program links District residents with essential human needs for food, shelter, financial assistance, and healthcare.

Access information 24-hours a day, seven days a week by:

211 Answers, Please! also provides assistance in 140 languages!

Department of Human Services

DHS and 211 Logo
Office Hours
Monday to Friday, 9 am to 5 pm

Connect With Us
64 New York Avenue, NE, 6th Floor, Washington, DC 20002
Phone: (202) 671-4200
Fax: (202) 671-4326
TTY: 711
Email: [email protected]

Agency Performance

899 North Capitol Street, NE

899 North Capitol Street, NE
899 North Capitol Street, NE, Washington, DC, 20002


Subscribe to answersplease RSS