211 Answers, Please!

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The Hypothermia Alert will be ACTIVATED tonight, December 9, 2021 at 7 pm to December 10, 2021 at 7 am.
 If you or someone you know needs shelter, call 1-800-535-7252 or 311. Click here for more information.
Effective Nov 19, 2021: SNAP/TANF/POWER/GAC recertifications, SNAP Mid-Certifications/Interim Contacts, and Alliance and ICP Renewal due October, November, and December 2021 have either been waived or extended. Click here for more details.

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Answers for Residents

211 Answers, Please! provides a variety of benefits for DC residents. This health and human information and referral service:

  • Minimizes time involved in finding services by providing comprehensive information about available health and human social service programs
  • Allows access to services 24 hours a day, seven days a week, by telephone or Internet
  • Provides answers to questions about the types of health and human services available to residents of the District of Columbia
  • Provides details on program eligibility, hours of operation, intake procedures, and other program prerequisites
  • Offers crisis intervention and referrals to programs that provide emergency services
  • Increases awareness of the full range of community resources available in a ward or neighborhood
  • Allows Internet searches and printed lists based on your choice of criteria


Try it now!

  1. Call 211 Answers, Please!  at 211 or 311 to speak to a trained Community Resource Advisor.
  2. Use 211 Answers, Please! to Search for Health and Human Social Service Providers

  3. Find Internet Access in DC